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Friday, April 8, 2016

YOU WON'T NEED YOUR WALLET ANYMORE



My parents didn’t trust banks. They remembered the bank holiday of 1933. During the height of the Depression, the federal government closed all banks for eight days to prevent them from going under. The holiday allowed the banking system to stabilize, but it was inconvenient for people who wanted to draw their money out. When my brother and I were teenagers, my parents were saving for something. Instead of putting the money in a bank, they had a jar full of greenbacks on a shelf in the pantry. Eventually they opened a checking account, but they did not have a credit card for a long while, if ever. One time they flew from Florida to New England and tried to rent a car at the airport. They had a lot of trouble with that because they didn’t have any credit cards. Maybe they got one after that. I don’t know.
How times have changed! We’ve gone from cash to charge accounts to credit cards to debit cards to paying for things with a smart phone. The major technology companies are entering consumer banking, especially digital payment apps. Starbucks has been one of the pioneers in this field. Users can get apps for Google Wallet or Square wallet Android or Apple phones. All the customer has to do is hold the phone up to a scanner to pay for their coffee. Dozens of other companies, including Dunkin’ Donuts have smartphone apps. WalMart is getting in line. They have a new payment app that has been available around their headquarters in Arkansas. The company expects it to be available in WalMart stores by the beginning of summer. Their app works by taking a picture of a code on the cash register. The cashier then scans the items through. The charge is then automatically taken from the customer’s account.
Vanessa Montez, a 20-year-old college student in California uses her bank account only for direct deposits for her paycheck from her part-time job and to make debit payments. Instead of a credit cards, she uses an online alternative, Affirm. She can charge things through Affirm and make payments over three to twelve months.
Venmo, a unit of PayPal, is popular with young adults. Some of them have talked their parents into joining Venmo. It is an easy way of sending money. Older adults have not accepted mobile payments as easily as the millennials have, but the tech companies are working on them. 
Major banks are moving into this new technology. Citibank has set up a new unit to deal with the emerging technology. Stephen Bird, a senior Citibank executive said, “The long-range goal is to provide an array of banking and money management services that are as effortless to use as ordering and paying for a ride on Uber.”
What Mr. Bird does not acknowledge is that most people my age, the Over-the-Hill generation, have never used a smartphone to order or pay for a ride on Uber. All this new-fangled stuff seems pretty bewildering to me.
But whether you or I like it or not, big changes are coming to mobile payments, and we’re all going to have to get used to them. We can get a glimpse into our future by looking at Sweden, which has gone to an almost cashless economy. I’ll take a look at that next week. A few people even now in our country no long take a wallet with them. They carry just their driving license and smartphone. If that become common place here during my lifetime, I think, along with my smartphone, I’ll carry a couple of twenties in my shoes, just in case I need them

1 comment:

  1. I appreciated rereading this, Carl, because I'm writing a series of high-school level vocabulary lessons on the subject of finance. This entry helped bring me up-to-date.

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